Article ID : S500028268 / Last Modified : 11/04/2018Print

How to reinstall the original software in the VAIO computer using VAIO Recovery Utility?

    Reinstalling the original software in the VAIO computer using VAIO Recovery Utility.

    Please refer to either of the following steps depending on the software to be reinstalled.

    Not all original software in the VAIO computer can be reinstalled seperately (for example Norton AntivirusAdobe Premier...).
    -  The performance of the software cannot be guaranteed after reinstallation because its original status may have been changed. For more information, please refer to the Readme file of the VAIO Recovery Utility.

    Method A:

    1.  Click Start and select All Programs.
    2.  Select VAIO Recovery Tool and click VAIO Recovery Utility.

    3.  Select Options, select Recover specific applications that were preinstalled and click OK.

    4.  Click Yes twice to start Options Tool.

    5.  Select the software to be reinstalled, click Install and follow the on-screen instructions.

    6.  Click Exit to close the VAIO Recovery Utility dialog box.


    Method B:

    Important:  To perform this step, an Application folder must exist in the VAIO folder. The VAIO folder can be located in the Recovery Disc or the Support folder. Please click here for more information on how to create the Support folder.

    1.  Click Start and select My Computer.
    2.  Double-click C:\VAIO\Applications or CD/DVD-ROM drive:\VAIO\Applications.
    3.  Double-click any software folder and double-click the Setup.exe file.
    4.  Follow the on-screen instructions to reinstall the software.
    5.  Restart the computer once reinstallation is completed.

    Additional Information:

    Title: How to create a Recovery Disk using VAIO Recovery Tool?
    Please click here for more information.

    Title: How to create support folder using VAIO Recovery Utility?
    Please click here for more information.