Self Repair Service*

    Our Self Repair Service provides you with access to genuine Sony parts, tools, and instructions to help you perform part replacements by yourself on your Sony products, for a prolonged product life.


    *This service is only available for certain models. If you do not find your model in the list below, please contact us for further assistance.

      WH-XB910N Earpads (various colors) and Disassembling Tool

      • Sold as a duo of earpad units: 1 for the right earpad and 1 for the left earpad.
      • Note: You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model.
      • The part in the picture is for the blue model.

      WH-1000XM4 Earpads (Left Earpad)

      • Note: You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model.
      • The part in the picture is for the black model.
        Note: Earpads for the White (limited color) model are not available at this time.

      WH-1000XM4 Earpads (Right Earpad)

      • Note: You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model.
      • The part in the picture is for the black model.
        Note: Earpads for the White (limited color) model are not available at this time.

      WH-1000XM4 Earpads (various colors) and Disassembling Tool

      • Sold as a duo of earpad units: 1 for the right earpad and 1 for the left earpad.
      • Note: You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model.
      • The part in the picture is for the black model.
        Note: Earpads for the White (limited color) model are not available at this time.

      INZONE H9 (WH-G900N) Earpad and Disassembling Tool

      • Sold individually.
      • Note: You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model.
      • The part in the picture is for the black model.

      INZONE H7 (WH-G700) Earpad and Disassembling Tool

      • Sold individually.
      • Note: You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model.
      • The part in the picture is for the black model.

      INZONE H5 (WH-G500) Earpad and Disassembling Tool

      • Sold individually.
      • Note: You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model.
      • The part in the picture is for the black model.

      ULT WEAR (WH-ULT900N) Earpads (various colors) and Disassembling Tool

      • Sold individually or as a duo of earpad kit: 1 for the right earpad and 1 for the left earpad with Disassembling Tool.
      • Note: You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model.
      • The part in the picture is for the Forest Gray model.

      Disassembling Tool

      • The Disassembling Tool is made of SORPLAS. For instructions on how to use it, please see "Replacement Instructions" for the parts listed above.
      • Recommended tool for following model Earpad, Zoom Ring Rubber, Focus Ring Rubber Replacements :

        WH-1000XM4
        WH-1000XM5
        WH-XB910N
        INZONE H5 (WH-G500)
        INZONE H7 (WH-G700)
        INZONE H9 (WH-G900N)
        SEL1635GM
        SEL2470GM
        SEL70200GM
        SEL70200GM2

      Zoom Ring Rubber

      • Applicable products: SEL70200GM
      • Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.

      Focus Ring Rubber

      • Applicable products: SEL70200GM
      • Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.

      Tripod Base

      • Applicable products: SEL70200GM / SEL70200GM2 / SEL100400GM

      Zoom Ring Rubber

      • Applicable products: SEL70200GM2
      • Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.

      Focus Ring Rubber

      • Applicable products: SEL70200GM2
      • Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.

      Tripod Base

      • Applicable products: SEL70200GM / SEL70200GM2 / SEL100400GM

      Tripod Base

      • Applicable products: SEL70200GM / SEL70200GM2 / SEL100400GM

      Shoulder Strap Hooks

      • Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Shoulder Strap Hooks

      • Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Battery Door Cover

      • Applicable products: ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-9
      • The image shows the battery cover of the ILCE-9.

      Shoulder Strap Hooks

      • Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Battery Door Cover

      • Applicable products: ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-9
      • The image shows the battery cover of the ILCE-9.

      Shoulder Strap Hooks

      • Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Shoulder Strap Hooks

      • Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Shoulder Strap Hooks

      • Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Shoulder Strap Hooks

      • Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Battery Door Cover

      • Applicable products: ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-9
      • The image shows the battery cover of the ILCE-9.

      Shoulder Strap Hooks

      • Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Battery Door Cover

      • Applicable products: ILCE-1 / ILCE-9M2 / ILCE-7SM3 / ILCE-7RM4 / ILME-FX3
      • The image shows the battery cover of the ILCE-9M2.

      Shoulder Strap Hooks

      • Applicable products: ILCE-7M4 / ILCE-7M4K / ILCE-7RM5 / ILCE-7SM3 / ILCE-1
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Battery Door Cover

      • Applicable products: ILCE-1 / ILCE-9M2 / ILCE-7SM3 / ILCE-7RM4 / ILME-FX3
      • The image shows the battery cover of the ILCE-9M2.

      Shoulder Strap Hooks

      • Applicable products: ILCE-7M4 / ILCE-7M4K / ILCE-7RM5 / ILCE-7SM3 / ILCE-1
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Battery Door Cover

      • Applicable products: ILCE-1 / ILCE-9M2 / ILCE-7SM3 / ILCE-7RM4 / ILME-FX3
      • The image shows the battery cover of the ILCE-9M2.

      Battery Door Cover

      • Applicable products: ILCE-1 / ILCE-9M2 / ILCE-7SM3 / ILCE-7RM4 / ILME-FX3
      • The image shows the battery cover of the ILCE-9M2.

      Sony TV remote RMF-TX220P

      • Applicable products: A8F, A9F, Z9F, X75F, X83F, X85F, X90F, X80G Series

      Sony TV Remote RMF-TX300A

      • Applicable products: X70D, X75D, X80D, X80E, X85D, X85E, X90E, X93D, X93E, X940D, X94E Series

      Sony TV Remote RMF-TX500P

      • Applicable products: X85G, X95G, X80H, X90H, X95H, A8H Series

      Sony TV Remote RMF-TX600P

      • Applicable products: A9G, Z9G Series

      Sony TV Remote RMF-TX520P

      • Applicable products: A80J, X80J, X85J, X90J, X95J, W830K, X75K Series

      Sony TV Remote RMF-TX800P

      • Applicable products: X80K, X85K, X90K, X95K, A80K Series

      Sony TV Remote RMF-TX810U

      • Applicable products: A80L, X80L, X85L, X90L, X95L Series