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Sony SupportWireless Headphones

Bluetooth Headphones

    Where is the model name located on my product

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    DownloadsManualsQuestions & Answers

    Discover 360 Reality Audio

    Learn more ➤

    Connectivity Guide to TV

    Learn how to connect your audio & video products to your TV.
    *Selected product categories only
    Important Information

    Popular Topics

    Connect Bluetooth Headphones to your Sony TV

    You may also want to connect your Sony TV to your Bluetooth headphones. In this video, you will learn just how easy it is.

    Headphones Maintenance Tips

    Purchase Parts and Accessories

    Find replacement remote controls, cables, power parts and other accessories.

    Headphones Troubleshooting Guide

    No sound? Can't charge? Microphone Issues?
    Fix your Headphones online
    • [VIDEO] How to navigate Sony | Headphones Connect app
    • Protecting the Headphones from accidents or malfunction caused by water / dirt / foreign objects when charging
    • Note on prolonged wearing of Headphones

    Bluetooth Series | Essential troubleshooting tips

    This video will explain how to troubleshoot some of the most common issues when using Bluetooth.

    Bluetooth Series | How to connect to a Windows or Mac

    This video will explain how to pair your Bluetooth device with a Windows or Mac computer.

    Bluetooth Series | How to pair with NFC

    This video will explain how to transfer pictures, files and data between two devices via NFC.

    Bluetooth Series | How to pair your device

    This video will show you how to pair your smartphone with our wireless headphones and portable Bluetooth speakers.

    Models: 79

    • Popularity
    • Alphabetical (A to Z)
    • Alphabetical (Z to A)
    • WH-1000XM4
      DownloadsManualsQuestions & Answers
    • WH-1000XM3
      DownloadsManualsQuestions & Answers
    • WF-1000XM4
      DownloadsManualsQuestions & Answers
    • WF-1000XM3
      DownloadsManualsQuestions & Answers
    • WF-C500
      DownloadsManualsQuestions & Answers
    • MDR-ZX770BN
      DownloadsManualsQuestions & Answers
    • WH-1000XM5
      DownloadsManualsQuestions & Answers
    • WH-CH710N
      DownloadsManualsQuestions & Answers
    • WH-CH700N
      DownloadsManualsQuestions & Answers
    • WH-H900N
      DownloadsManualsQuestions & Answers

    Important Information

    • Notice to customers using Wireless Stereo Headset, WI-SP510
    • Notification for connection issue of WF-1000XM3 and Apple devices using iOS13.1 - Updated on 5th Nov 2019

    Questions & Answers

    Sony Electronics Live Chat

    Start a live chat with our Support Team

    Video Tutorials

    Learn about connectivity and setup of your audio and Home Theater Systems
    • The noise canceling function doesn't switch when I tap the left earbud of my wireless headset
    • There is no sound from the truly wireless headphones, or sound is only heard from one side.
    • Loud wind noise can be heard from the Headphones.
    • The noise canceling effect is not sufficient. (WF-1000XM3)
    • [VIDEO] How To: Connect Bluetooth Headphones to your Sony TV
    • The wireless headset cannot be charged or does not turn on (WF-1000XM3)
    • How to check the remaining battery level of the charging case.
    • Unable to charge the wireless headset (WF-1000X / WF-SP700N).
    • There is no sound from my headphones
    • Sound or Bluetooth connection cuts or noise occurs from the headphones or speakers.
    • What is Noise Cancellation and what can I expect?
    • What is the Noise Cancellation optimiser function?
    • How to optimise Noise Cancellation to match your listening style
    • Using Noise Cancellation without playing music
    • How to pair your Bluetooth headphones with another device
    • I can't pair the Bluetooth headphones, speaker, or audio system to a computer
    • Sound or Bluetooth connection cuts or noise occurs from the headphones or speakers.
    • How to pair a Bluetooth speaker with a source device.
    • How to pair your Bluetooth device to a laptop / desktop computer
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