Sony SupportTelevisions & Projectors

Article ID : 00122518 / Last Modified : 10/02/2026Print

No picture on the TV when using composite (yellow, red, white) or component (red, blue, green) analog cables to connect an A/V device

When connecting with an analog cable (composite or component cable), the picture and sound may be frequently interrupted, or the edges of the picture may seem discolored.

    Before you start

    • If the TV screen doesn't show a picture when using an HDMI cable, you can refer to this article: There is no picture when using an HDMI connection.
    • Make sure your TV has the latest system software installed. System software updates are available for certain LCD TVs. 
    • If you need model-specific information to complete any of these steps, please check your product manual.

    Note: The BRAVIA Connectivity Guide provides information on the available connection jacks on your A/V products.

    Troubleshooting Steps

    1. Check if the input setting of the TV is set to the input where the A/V device is connected.

    1. Make sure the TV and the A/V device (such as a Blu-ray Disc player) are powered on.
    2. On the TV remote control, press the  INPUT button to cycle between the available inputs (examples are listed in the image below). Cycle through the inputs to the one the A/V device is connected to, and check if a picture appears on the TV screen.
    3. The image below provides an example of an A/V device connected to the input of the TV.
      Illustration of pressing the Input button on the remote control to switch TV inputs. Each time the Input button is pressed, the inputs switch one by one; in the illustration, "Video1" is selected.

    2. Check if the cable is firmly connected to the TV and the other devices, and make sure it is not loose.

    Confirm if the cable connecting your A/V device and the TV is firmly inserted at both ends.

    3. Check the input setting on the audio system.

    If your TV is connected to an A/V device (like a Blu-ray player) through an audio system (like an amplifier or theater stand) , make sure the audio system is set to the input where the A/V device is connected. The image below shows an example of this setup.
    Diagram of connections between an A/V device (1), audio system (2), and TV (3) using composite cables. The audio system shows "Video" as an "Input" in the display window.

    1. A/V device (Example: BD/DVD player)
    2. Audio system (Example: AV Amplifier)
    3. TV

    Note: The way to switch inputs depends on your device. Follow your device’s instructions to select the correct input.

    5. Replace the cable if you have a spare cable.

    Check whether the connecting cable causes this issue.

    6. Check the input port of the TV if your TV has an alternative input port.

    1. Connect the cable to another input port on the TV. (If there is an alternative input port available on your TV)
    2. Press the  Input button on the TV's remote control to cycle the inputs. Cycle through the inputs to the one you connected the A/V device to in step 1, and check if a picture appears on the TV screen.

    7. Connect another A/V device to the TV.

    If you have another A/V device, connect it to the same input port on the TV as the original A/V device then check if a picture appears on the TV screen.

    8. Unplug the TV and the connected devices.

    Sometimes, issues are caused by external factors like your network service or connected devices. Resetting these devices may help resolve the problem.

    1. Turn off the connected devices and the TV, and unplug the power cords.
    2. Keep them unplugged for two minutes.
    3. Plug the power cords back into the electrical outlet.
    4. Turn on the connected devices and the TV.

    9. Perform a factory reset.

    Hint:  If you need to confirm your TV model type, refer to the How to check if your BRAVIA TV is a Google TV, Android TV, or other TV article.

    Notes:

    • If your A/V receiver has a convert function, it may be necessary to activate this in the menu when using more than one connection type in the hookup. The operating instructions that came supplied with your unit should be able to provide whether your A/V receiver has this function.
    • If your A/V receiver is not capable of up-converting signals, make sure that the type of video cable being used between your source (DVD, cable box, etc.) and the A/V receiver is the same exact type of video cable that is being used between the A/V receiver and the television.
    • A composite or S-Video signal that is up-converted to a component or HDMI signal may not display due to copyright protection encoded in the video signal.

    The troubleshooting steps listed above should resolve your issue.

    If the issue persists after completing all steps, please contact us for further support.

    Proceed to Book Service Request form to submit your request.

    If you require phone support, please contact us at: 0800 766 969

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