Article ID : 00182426 / Last Modified : 16/08/2017

Freeview / Transmission Provider Upcoming network changes

    2014-05-01

    On THURS 1 May, transmission providers will change how selected channels are transmitted.
    These changes will only affect some Freeview|HD channels

    Freeview|HD viewers (use a UHF aerial) may see "no signal" or "no service" on affected channels, a retune should restore any 'lost' channels (except Trackside*).

    To prepare viewers for these changes, a pop-up message will be activated from WED 23 April on most Freeview|HD channels (all channels, except TVNZ channels). The message will appear for 15 seconds on channel-change, up to 3 times each day.

    Freeview|HD Channels affected in Auckland only:

    Maori Television (ch 5)
    Prime (ch 10),
    Choice TV (ch 12)
    Sommet Sports (ch 14)
    Al Jazeera (ch 16)
    TVSN (ch 20)
    Yes Shop (ch 21)
    Parliament TV (ch 22)
    Firstlight (ch 25)
    Chinese TV8 (ch 28)
    TV33 (ch 33)
    Radio NZ National (ch 50)
    Radio NZ Concert (ch 51
    BaseFM (ch 71).

    Freeview|HD Channels affected nationwide:
    Al Jazeera English (ch 16)
    TVSN (ch 20)
    Yes Shop (ch 21)
    Te Reo (ch 24)

    * Reminder about the Trackside decision to stop its free-to-air broadcast Trackside has decided to stop its free-to-air service as of THURS 1 May. Please refer customer queries about this to Trackside (0800 102 106 or email helpdesk@tab.co.nz).

    Please download the document for full details, including details for installers (page 3), which you may choose to disregard or choose to share with preferred-installation partners.

    For more information please visit http://www.freeviewnz.tv/help-support.aspx