Article ID : 00181511 / Last Modified : 16/08/2017

Low TV Volume On Some Digital TV Channels

Applicable Products and Categories of This Article

2010-04-28

It has come to our attention that the below models of Sony Bravia, may output a lower volume on some digital TV channels. This is due to differences in the compression levels of the HE-AAC and Dolby* Digital audio streams. This is not a fault with the TV.


To resolve this variance when using the TV speakers,please change Dynamic Range > Audio Set-up, in Digital Set-up, from “Standard” to “Compressed”.

**Please note this setting will not have any effect on the digital out connections.

 

For detailed instructions on changing this setting for the following models:

KDL-32V4000, KDL-32W4000, KDL-40EX1, KDL-40V4000, KDL-40W4000, KDL-40W4500, KDL-40Z4500, KDL-40ZX1, KDL-46EX1, KDL-46V4000, KDL-46W4000, KDL-46W4500, KDL-46Z4500, KDL-52EX1, KDL-52W4000, KDL-52W4500, KDL-52Z4500

Please click here.

 

For detailed instructions on changing this setting for the following models:

KDL-32V5500, KDL-32W5500, KDL-40V5500, KDL-40W5500, KDL-40WE5, KDL-40Z5500, KDL-46V5500, KDL-46W5500, KDL-46WE5, KDL-46Z5500, KDL-52V5500

Please click here.

 

*Dolby is a registered trademark of Dolby Laboratories