Article ID : 00198362 / Last Modified : 19/04/2018

Notice of Free LCD Panel Repair for Owners of BRAVIA LCD TV KD-55X9300D

    Dear Valued Sony BRAVIA customers,

    We'd like to announce that there is an LCD panel issue affecting the BRAVIA LCD TV KD-55X9300D sold since March 2016, where a horizontal line may appear.

    <Affected Model>

    If you have an affected model, please contact our Customer Contact Centre on 0800 766 969. If through diagnosis it is confirmed that there is the described display issue, your television will be repaired free of charge subject to the terms and conditions of your warranty through to January 31st, 2021.

    Thank you for your support and we apologise for any inconvenience this may cause.