Article ID : 00182545 / Last Modified : 16/08/2017

Notice for “vTuner” Network Service Issue

Applicable Products and Categories of This Article


Thank you very much for your support in purchasing a Sony product.

Please be informed that there is an issue for the network service “vTuner Internet Radio” for the below-mentioned Audio and Video products, causing it to be unavailable since September 6th 2014.
We are currently looking into this matter and will inform you on this page as soon as the issue has been rectified.

We apologize for any inconvenience caused.

Affected Models

・Blu-ray disc players 
BDP-S790, BDP-S190, BDP-S390, BDP-S490, BDP-S590, BDP-S1100, BDP-S3100, BDP-S4100, BDP-S5100, BDP-S1200, BDP-S3200, BDP-S4200, BDP-S5200, BDP-S7200

・Home theater systems
BDV-E190, BDV-E290, BDV-E490, BDV-E690, BDV-N590, BDV-N890W, BDV-N990W, BDV-NF720, BDV-E2100, BDV-E3100, BDV-E4100, BDV-E6100, BDV-N7100W, BDV-N8100W, BDV-N9100W, BDV-N9100WL, BDV-N9900SH, BDV-N5200W, BDV-N7200W, BDV-N9200W, BDV-N9200WL

・Component audios
STR-DN840, STR-DN1040, STR-DA5800ES, STR-DN1030, STR-DN1020

・Stereo systems
CMT-G2BNIP, CMT-MX700Ni, CMT-MX750Ni, SA-NS310, SA-NS410, SA-NS510