Sony Support

Headphones, Audio & Video

    Where is the model name located on my product
    AllFirmware / SoftwareManualsQuestions & Answers
    Important Information

    Select your product type

    • Headphones

    • Home Video

    • Sound Bars & Home Theater Systems

    • Audio Components

    • Portable Music Players

    • Speakers

    • Audio Systems

    • Radios

    • Digital Voice Recorders

    • Boomboxes

    Recommended Articles

    Sony Interactive Connectivity Guide
    Find what you are looking for...manuals, firmware, drivers, specifications and more
    Self-Repair Service, Parts and Accessories Availability
    Getting started with the Sony | Sound Connect app
    Precautions when charging the headphones to protect headphones from accidents or malfunction caused by getting wet
    Always update to the latest Software / Firmware version to enjoy the latest features & better performance!

    Models: 3574

    • Popularity
    • Alphabetical (A to Z)
    • Alphabetical (Z to A)
    • WH-1000XM4
      Firmware / SoftwareManualsQuestions & Answers
    • LinkBuds S / WF-LS900N
      Firmware / SoftwareManualsQuestions & Answers
    • WH-1000XM5
      Firmware / SoftwareManualsQuestions & Answers
    • WH-1000XM6
      Firmware / SoftwareManualsQuestions & Answers
    • WH-CH720N
      Firmware / SoftwareManualsQuestions & Answers
    • WF-C710N
      Firmware / SoftwareManualsQuestions & Answers
    • WF-1000XM5
      Firmware / SoftwareManualsQuestions & Answers
    • WH-ULT900N / ULT WEAR
      Firmware / SoftwareManualsQuestions & Answers
    • WF-C510
      Firmware / SoftwareManualsQuestions & Answers
    • WF-1000XM6
      Firmware / SoftwareManualsQuestions & Answers

    Important Information

    • Notice to customers using Wireless Stereo Headset, WI-SP510
    • Network service termination for certain Sony products
    • Streaming services ending on certain older Blu-ray Disc Players and Home Theater Systems
    • End of support notification for products using the Windows 10 operating system
    • Termination of Netflix App on 2015 Blu-ray Players and Blu-ray Player Home Theater System
    • Notice to Customers Using Wireless Stereo Noise Canceling Headset, ULT WEAR (WH-ULT900N)
    • Termination of Netflix App on certain 2011 - 2013 BRAVIA Televisions, Blu-ray Players, Blu-ray Home Theater Systems, Internet TVs and Players Powered by Google TV
    • End of support notification for products using the Windows 8.1 operating system
    • Notification for connection issue of WF-1000XM3 and Apple devices using iOS13.1 - Updated on 5th Nov 2019
    • End of support notification for products using the Windows 7 operating system
    • End of support notification for products using the Windows Vista operating system
    • Windows 10 information - updated on 28th July 2015
    • Notice to Customers using Walkman “NWZ-S736F/S738F/S739F” and VAIO “VGN-TT15/TT16/TT17” models
    • Information about charging USB peripherals using Windows 8.1 PC - Updated on 13th February 2014
    • Notice of end of support for hardware and software products running on Windows XP

    Questions & Answers

    Sony Electronics Live Chat

    Start a live chat with our Support Team
    • How do I register a Sony product?
    • Self-Repair Service, Parts and Accessories Availability
    • How can I compare Sony product specifications?
    • Useful information about Walkman.
    • Where can I buy genuine Sony products?
    • Warranty Information

      For information on Sony warranties

    • Spare Parts Distributor

      Contact our Spare Parts Distributor

    • Contact support

      Contact our Support team

    • Wall Mounting and Installation Partner

      Contact our Wall Mounting and Installation Partner

    • Support by Sony (Mobile App)

      Never miss an update again! Find information and receive instant notifications about your product

      Get it on Google PlayDownload on the App Store

    • Troubleshooting
    • Contact Us

    Please accept Youtube cookies to watch this video

    Access your cookie preferences below and make sure to switch on the Youtube cookie under the 'Functional' section.

    Shopping Information

    • Online Shopping Information
    • Delivery Information
    • Returns Information
    • My Account
    • Track your Order

    About Sony

    • About Sony
    • Careers
    • Warranty Information
    • Contact Us
    • Privacy Collection Notice

    News & Info

    • Press Centre
    • Commercial & B2B
    New Zealand
    • Professional Products & Solutions
    • Corporate
    • Careers
    • Contact Us

    Like us on Facebook

    Visit us on Facebook

    Subscribe on YouTube

    Visit us on YouTube

    Follow us on Twitter

    Tweet

    Visit us on Twitter


    • TERMS & CONDITIONS
    • PRIVACY POLICY
    • PRIVACY COLLECTION NOTICE

    Sony Group Portal Site Sony Group Portal Site

    COPYRIGHT © 2026 SONY NEW ZEALAND. ALL RIGHTS RESERVED.

    • Visa
    • MasterCard
    • Amex
    • Paypal
    • Afterpay_Draft