Article ID : 00230078 / Last Modified : 10/10/2019

How to check the remaining battery level of the charging case.

    You can check the approximate amount of the remaining battery level of the charging case when you set the headphones in the charging case.

    • If the red indicator of the charging case and the headphones light up: 
      The remaining battery charge is between 30% and 100% and you can charge the headphones normally using the charging case.

    • If the red indicator of the charging case and the headphones light up, but the red indicator of the charging case flashes for 15 seconds after closing the lid of the charging case:
      The remaining battery charge is between 5% and 30%, meanings the remaining charge of the charging case is less than needed to charge the headphones fully.

    • If the red indicator of the headphones doesn't light up, or the indicator turns off immediately:
      The remaining charge of the charging case is less than 5% and you cannot charge the headphones.

    NOTE: You cannot check the remaining battery level of the charging case when you are recharging the charging case at the same time.