Article ID : 00197154 / Last Modified : 06/07/2022

Pairing procedure for Windows 11, 10, and 8.1

    Follow these steps to connect Bluetooth devices to a computer:

    Connect using the Swift Pair function (Windows 11 or Windows 10)

    Note: You need to activate the following setting before you can use the Swift Pair function:

    • Windows 11: Bluetooth & devicesDevicesShow notifications to connect using Swift Pair
    • Windows 10: Bluetooth & other devices Show notifications to connect using Swift Pair (only available for Windows 10 version 1803 or later)
    1. Turn the computer on or wake it up if it is in Standby (Sleep) or Hibernation mode.
    2. Select Connect from the pop-up menu displayed on the computer screen.
      Note: If the pop-up menu is not displayed, use the Connect the headphones without using the Swift Pair function method.

    Connect without using the Swift Pair function

    Windows 11

    1. On the computer, press the (Windows icon).
    2. Select (Settings).
    3. Select Bluetooth & Devices.
    4. If Bluetooth is set to OFF, set it to ON.
    5. On the Devices menu, select Add device.
    6. On the Add a device screen, select Bluetooth.
    7. Select the model name of your device.
    8. A window will pop up indicating the Bluetooth connection is complete.

    Windows 10, Windows 8.1

    1. On the computer, press the (Windows icon).
    2. Select (Settings).
    3. Select Devices.
    4. Select Bluetooth & other devices.
    5. If Bluetooth is set to OFF, set it to ON.
    6. Select Add Bluetooth or other device.
    7. On the Add a device screen, select Bluetooth.
    8. Select the model name of your device.
    9. A window will pop up indicating the Bluetooth connection is complete.

    Notes:

    • If a Passkey (Passcode, PIN code, PIN number, Password, etc.) is required, enter 0000.
    • If the model number of your device doesn't appear on the computer, try again from Step 6.