Dear Valued Sony customers,
It has been found that some KD-X9300D series BRAVIA televisions may experience an issue where the television will not power on due to a problem with the power supply circuit board.
If you have an affected model that does not power on, please contact our Customer Contact Centre on 0800 766 969. If through diagnosis it is confirmed that the issue is caused by the power supply circuit board failing, your television will be repaired free of charge subject to the terms and conditions of your warranty through to January 31st, 2022.
Thank you for your support and we apologise for any inconvenience this may cause.