Article ID : 00180512 / Last Modified : 16/08/2017

NEX-5N Performance Improvement for Video Capture


    Thank you for your support of Sony products.

    We have received reports of a "clicking" sound which may be heard in the audio playback of movies recorded by the NEX-5N camera. This phenomenon may occur if the camera undergoes sudden motion or motion generally inconsistent with smooth video recording. This clicking is not heard during routine video recording. The video quality is unaffected by this sound.

    In accordance with Sony's policy of continuous product improvement, an adjustment has been developed to reduce the clicking sound resulting from sudden motion during movie recording. For further information or assistance with this matter, please call our Customer Contact Centre on 0800 766969 to find your nearest Authorised Service Centre to perform the product improvement for you.