Article ID : 00114482 / Last Modified : 28/01/2019

Why 4,096 x 2,160p format does not display at full-scale?

    Information is different depending on the Android version of your TV.

    For Android OS5 (Lollipop) and OS6 (Marshmallow):
    This is a specification of the TV.
    Change the output signal of the source device to 3,840 x 2,160 p.

    For Android OS7 (Nougat):
    To display at full-scale, perform the following procedure.

    1. Press the ACTION MENU on the remote control.
    2. Select Wide mode in the Display & Sound category.
    3. Select Full 1 or Full 2.