Article ID : 00096023 / Last Modified : 11/04/2018

The movie subtitle is unreadable when I play movie from USB drive or external hard drive

    There is a possibility of mismatch between the subtitle encoding and the selected encoding option on TV media player.

    1. When playing back a movie with subtitle, press OPTION on your remote.
    2. Select Subtitle.
    3. Select Encoding.
    4. Select the encoding option based on your subtitle encoding.