Article ID : 00064301 / Last Modified : 11/04/2018

How to perform power reset on the computer?

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Follow the below steps to power reset the computer:

  1. Turn the computer off.
  2. Press the Reset (Battery off) button of the computer.

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  3. Press and continue to hold the power button for 30 seconds.
  4. The computer has now been power reset and should power on.


Note: Saved data or settings will not be deleted or reformatted when performing power reset. However, if system is running on battery mode, it will shutdown the system and any work-in-progress will be deleted