Article ID : 00052533 / Last Modified : 11/04/2018

Password Error is displayed on the smartphone.

    When connecting the camera to a smartphone using the Wi-Fi® connection, make sure the password is entered correctly. Otherwise, the Password Error message appears on the smartphone.

    IMPORTANT: The password is case-sensitive.

    NOTES: If the error still displays after entering the correct password, delete the connection from the smartphone and then re-establish the Wi-Fi connection.