Article ID : 00106654 / Last Modified : 19/06/2019

The connected USB device has stopped playing or charging.

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This may occur if the overheat protection function of the USB device has been activated due to the heat generated by charging or increase in temperature from direct sunlight. Disconnect the USB device and allow time for it to cool down before using it again.

If the issue still persists, consult the manufacturer of the connected device.