18

3.3 based on 18 customer reviews

9
2
0
0
7
Sound Quality

Good

Features

Average

Design

Good

Ease of Use

Good

Most Helpful Positive
0

Honestly pretty bang for the buck

WH-CH400 29 August 2018 by Ming X (USA)

Headphones fit comfortably and barely hurt, even after hours of listening. Sound is generally bass heavy, with sparkly treble. Sony generally excels at their lower midrange product range, so this is really good. They seem relatively durable too, given how much they cost. They may not look the most fashionable (that goes to V-Moda, sorry), but at this price range for a Bluetooth headphone, they're hard to beat!

Sound Quality

Good

Features

Good

Design

Average

Ease of Use

Excellent

23

2

Most Helpful Critical
0

Didn't work

WHRF400 16 August 2020 by Wallie85 (USA)

1. I could not get this device to work on my Samsung TV. 2. I asked Sony for help and go non. 3. This device sits on table and looks good but no sound. 4. Can't rate what I can't hear.

Design

Average

Ease of Use

Poor

2

0

18 Customer Reviews

0

Didn't work

WHRF400 16 August 2020 by Wallie85 (USA)

1. I could not get this device to work on my Samsung TV. 2. I asked Sony for help and go non. 3. This device sits on table and looks good but no sound. 4. Can't rate what I can't hear.

Design

Average

Ease of Use

Poor

2

0

0

Good value

WHRF400 13 May 2020 by scottfd (USA)

I bought these 4-20 to replace a previous set of Sony RF headphones I had used for about 10 years! I received great service from them. The new ones are even better. More comfortable and easy to set up.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Headphone - WH-RF400 User Manual

WHRF400 09 May 2020 by Al1949 (USA)

Poor user instruction to setup RF & A/V connections, e.g.: 1.) Do not indicate when we should do the RF connection with TV. 2.) Is it suppose to do V/A connection while it is charging? 3.) How long the charging takes? 4.) How often we should charge the headphone? I was not able to find the above issues in Sony online support!!!!!!! Therefore I’ll give “F” grade for Sony’s user’s manual. Poor Sony’s Technical Support - I tried to call for support and it was down because of COVID19 but the Technical Support could work from HOME like all other companies in US.

Sound Quality

Average

Features

Poor

Design

Poor

Ease of Use

Poor

1

0

0

stepdad loves

WHRF400 03 March 2020 by James 65 (USA)

stepdad got n loves n he hears n others dont have to hear so win win

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

None

WHRF400 07 February 2020 by BroBadger (USA)

I can't get this to work on my Samsung series 5 TV

Sound Quality

Poor

Features

Poor

Design

Poor

Ease of Use

Poor

0

0

0

Very durable

WH-CH400 31 January 2020 by SaltySeaSlap (USA)

Been using these headphones for about a year now and nothing besides some pairing issues have come up but they are most likely the issue of my slightly outdated phone. Very comfortable and can last you a while been rocking mine for like I said a year and they've been great.

Sound Quality

Good

Features

Good

Design

Good

Ease of Use

Good

0

0

0

Great sound

WHRF400 21 January 2020 by DandDan (USA)

I bought 2 of these a month ago and can't be more pleased with the product. Totally eliminates background noise and I can now actually hear what is being said on our TV shows and movies.

Sound Quality

Excellent

Features

Good

Design

Good

Ease of Use

Excellent

0

0

0

Easy to use and sounds good

WHRF400 10 January 2020 by Chris I (USA)

Very easy to use and set up. Sound quality is good for what I need. I bought these to listen to TV shows or movies when others are home or sleeping.

Sound Quality

Average

Features

Good

Design

Excellent

Ease of Use

Excellent

0

0

0

Sounds great

WHRF400 27 December 2019 by Lifefit (USA)

Excellent sound. Connected easily to TV. Highly recommended if you want to hear the TV programs more clearly.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great features

WH-CH400 15 December 2019 by Macdaddy568 (USA)

I am very happy that I bout this and I do recommend is to anyone

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Defective

WHRF400 10 June 2019 by Xxkkmmdd (USA)

Had load cracking noise and sent back for replacement

Sound Quality

Poor

Features

Average

Design

Average

Ease of Use

Average

0

0

0

works well but poor instructions

WHRF400 30 May 2019 by Navy Doc (USA)

Everything worked well but when I wanted to pair 2 headphones I could not find instructions either in the manual or online. Had to call Best Buy's Geek Squad to do it which they did with no problem.

Sound Quality

Good

Features

Average

Design

Excellent

Ease of Use

Fair

0

0

0

Awesome

WH-CH400 02 April 2019  (USA)

Got this as a birthday gift and I love how it feels and the design

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

2

2

0

Bad product

WHRF400 17 March 2019 by bam0555 (USA)

Bought Sony headphones for $100 at Best Buys in June 2018. Had to return multiple times only to receive the same product (maybe even the same head phones). The same problem over and over. Still not resolution. Am waiting for the 4th pair to be sent

Sound Quality

Poor

Features

Poor

Design

Average

2

4

0

Nice quality, very useful

WHRF400 13 November 2018 by Dydley (USA)

Very pleased with these headphones. Great to watch TV for hard of hearing person

Picture Quality

Excellent

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

6

15

0

Honestly pretty bang for the buck

WH-CH400 29 August 2018 by Ming X (USA)

Headphones fit comfortably and barely hurt, even after hours of listening. Sound is generally bass heavy, with sparkly treble. Sony generally excels at their lower midrange product range, so this is really good. They seem relatively durable too, given how much they cost. They may not look the most fashionable (that goes to V-Moda, sorry), but at this price range for a Bluetooth headphone, they're hard to beat!

Sound Quality

Good

Features

Good

Design

Average

Ease of Use

Excellent

23

2

0

Not cool

WH-CH400 24 August 2018  (USA)

I bought them to play my ps4 and they dont work with a mic.

Sound Quality

Poor

Features

Poor

Design

Poor

Ease of Use

Poor

2

75

0

Absolutely terrible

WH-CH400 29 June 2018 by PoneSc0p3 (Australia)

I bought these from the good guys a month ago. I noticed massive levels of distortion even at moderate volumes. I returned them the next day. These headphones are a complete waste of money

Taken from Sony.com.au

0

0