Home   ›   Support   ›   Handycam® Camcorder   ›   FAQ

Handycam® Camcorder

FAQ

How to resolve "Error: The Image Mastering API for Windows XP software must be installed to use some features of PMB"?

Article ID:409050(modified 23 Feb 2011)

Applicable Models

DCR-SR100, DCR-SR100E, DCR-SR20, DCR-SR200, DCR-SR200E, DCR-SR20E, DCR-SR220, DCR-SR220E, DCR-SR300, DCR-SR300E, DCR-SR30E, DCR-SR40, DCR-SR40E, DCR-SR42, DCR-SR42E, DCR-SR45, DCR-SR45E, DCR-SR46, DCR-SR46E, DCR-SR47, DCR-SR47E, DCR-SR60, DCR-SR60E, DCR-SR62, DCR-SR62E, DCR-SR65, DCR-SR65E, DCR-SR67, DCR-SR67E, DCR-SR68, DCR-SR68E, DCR-SR70E, DCR-SR80, DCR-SR80E, DCR-SR82, DCR-SR82E, DCR-SR85, DCR-SR85E, DCR-SR87, DCR-SR87E, DCR-SR88, DCR-SR88E, DCR-SX20, DCR-SX20E, DCR-SX20K, DCR-SX20KE, DCR-SX40, DCR-SX40E, DCR-SX43, DCR-SX43E, DCR-SX44, DCR-SX44E, DCR-SX60, DCR-SX60E, DCR-SX63, DCR-SX63E, DCR-SX83, DCR-SX83E, HDR-CX100, HDR-CX100E, HDR-CX110, HDR-CX110E, HDR-CX12, HDR-CX12E, HDR-CX150, HDR-CX150E, HDR-CX300, HDR-CX300E, HDR-CX350, HDR-CX350E, HDR-CX350VE, HDR-CX500, HDR-CX500E, HDR-CX500VE, HDR-CX520, HDR-CX520E, HDR-CX520VE, HDR-CX550, HDR-CX550E, HDR-CX550VE, HDR-CX7, HDR-CX7E, HDR-CX7EK, HDR-CX7K, HDR-SR1, HDR-SR10, HDR-SR10E, HDR-SR11, HDR-SR11E, HDR-SR12, HDR-SR12E, HDR-SR1E, HDR-SR5, HDR-SR5E, HDR-SR7, HDR-SR7E, HDR-SR8, HDR-SR8E, HDR-TG1, HDR-TG1E, HDR-TG5, HDR-TG5E, HDR-TG5VE, HDR-XR100, HDR-XR100E, HDR-XR150, HDR-XR150E, HDR-XR200, HDR-XR200E, HDR-XR200V, HDR-XR200VE, HDR-XR350, HDR-XR350E, HDR-XR350VE, HDR-XR500, HDR-XR500E, HDR-XR500V, HDR-XR500VE, HDR-XR520, HDR-XR520E, HDR-XR520V, HDR-XR520VE, HDR-XR550, HDR-XR550E, HDR-XR550VE

Question

Error: The Image Mastering API for Windows XP software must be installed to use some features of PMB, such as disc creation.

Answer

This error occurs if the Image Mastering API (IMAPI) application is not installed on the computer. Version 2.0 or newer of IMAPI is required to use the Picture Motion Browser (PMB) disc creation function.

A Required Programs button is displayed on the computer screen when this occurs. Click the button to be directed to the Microsoft® Web site where you can download and install the IMAPI application.

Feedback

smallLargeLarger Adjust Font Size
Print This Page

Not the product you are looking for?

Additional Resource

  • »

    Contacting Sony

    Got a suggestion, feedback or comment? We’re happy to hear from you!

  • »

    Service Centres

    List of Sony offices in New Zealand that provide sales and after-sales service activities.

  • »

    Retail stores

    List of Sony retail shops in New Zealand.