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Handycam® Camcorder

Article ID:408996(modified 23 Feb 2011)

HDR-SR11, HDR-SR11E, HDR-SR12, HDR-SR12E

The camcorder does not record any image after pressing START/STOP or PHOTO button.

If after pressing START/STOP or PHOTO button the camcorder does not record images, please check the following:

The playback screen is dispayed. Set the POWER switch to or .
You cannot record images in sleep mode.
Press QUICK ON.
Your camcorder is recording the image you have just shot on the media. You cannot make new recording during this period.
The media is full.
Delete unnecessary images.
Total number of movie scenes or still images exceeds the recordable capacity of the media. Delete unnecessary images.
While DROP SENSOR is activated, you may not record movies/still images.
The temperature of your camcorder is extremely high.
Turn off your camcorder and leave it for a while in a cool place.
The temperature of your camcorder is extremely low.
Turn off your camcorder and take it to a warm place. Leave the camcorder there for a while, then turn on the camcorder.

Please select an option after reviewing the solution above.

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