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Handycam® Camcorder

Article ID:408995(modified 23 Feb 2011)

HDR-SR11, HDR-SR11E, HDR-SR12, HDR-SR12E

The left and right sound heard unbalanced when played back on computers or other devices.

If the left and right sound heard unbalanced when played back on computers or other devices, please check the following items:

This happens when sound recorded in 5.1ch surround is converted to 2ch (normal stereo sound) by a computer or other device. This is not a malfunction.
Change the sound conversion type (downmix type) when playing back on 2ch stereo devices. Refer to the instruction manual supplied with your playback device for details.
Change the sound to 2ch when creating a disc using the supplied software Picture Motion Browser.
Record sound with AUDIO MODE set to 2ch STEREO.

Please select an option after reviewing the solution above.

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