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FAQ

Why does An Incorrect Media error occur when trying to burn a DVD with Nero® StartSmart® software?

Article ID:385451(modified 23 Feb 2011)

Applicable Models

VRD-MC1, VRD-MC3, VRD-VC20, VRD-VC30

Question

An Incorrect Media error occurs when trying to burn a DVD with Nero® StartSmart® software.

Answer

When starting the Nero® StartSmart® software, the type of media you are using needs to be selected first. In the upper right-hand corner, select DVD as the media type.

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