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Great News! We'll pay for your shipping!
As a benefit of buying from Sony Online, we'll pay for your shipping on purchases. Our policy is simple.
# Some exclusions may apply. See product pages for eligibility.
^ Same or next day despatch if Sony receives your order before 9am Monday-Friday and items are in-stock and fully paid for (eg: credit card payment). Orders received on the weekend may be processed and despatched on Monday or Tuesday.
Shipping is only available to customers within NSW, VIC, QLD, SA, WA, NT, Norfolk Island, Christmas Island, and The Cocos Island only for orders on www.sony.com.au and to North Island, South Island, Stewart Island addresses only for orders on www.sony.co.nz.
AU: Regular deliveries to NSW, QLD and VIC metro areas should be received within 1-5 business days. For SA, WA, NT metro and other rural areas, orders should be received within 1-7 business days.
NZ: Regular deliveries to Metro areas should be received within 1-5 business days. For rural areas and Stewart Island, orders should be received within 1-7 business days but may dependant on local carriers. Payments that are not instant such as bPay or PayItPost may delay delivery. Items on backorder may delay delivery. Once the parcel has been delivered to your shipping address, Sony takes no responsibility for any damage or theft that may occur.
For items over 25KG, Sony (or an authorised logistics provider) will contact to arrange a delivery time. Certain factors such as size, shipping address or volume of deliveries may delay shipments.
Sony will attempt to contact customers within reasonable time periods if there is a significant delay to an order. Orders will be shipped when all items are in stock. If you are requiring partial delivery, please contact firstname.lastname@example.org with your order information.
Estimated shipping times on www.sony.com.au or www.sony.co.nz are indicative only. Shipping terms and conditions apply to all customers on www.sony.com.au and www.sony.co.nz. Shipping instructions and delivery timeframes may be used as an indication only to assist our couriers and may not be possible.
Tracking details and invoice details will be supplied via the email entered in the order delivery details field. Automated email notifications will be available after 6pm on the day of despatch. Note, we cannot deliver to PO Boxes or international destinations.
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