There is a firmware upgrade for the SxS-1 Memory Card (MODEL: SBS-32G1). This 'free of charge' upgrade is required to enable customers who use Sony solid state memory MXF compatible hardware (e.g. PMW-500 or PDBK-MK1) to record in the MXF mode using the older SxS-1 cards, model SBS-32G1.

*NOTE: The newer SxS-1 cards, models SBS-32G1A/SBS-64G1A (coming October 2010), and all SxS PRO models, are MXF compatible and do not require this upgrade. XDCAM EX hardware* (e.g. PMW- EX1, PMW-EX3, PMW-EX30, PMW-EX1R, PMW-350, PMW-320, and PXU-MS240), that does not support MXF recording, does not require this upgrade to use the older SxS-1 cards, model SBS-32G1.

To upgrade your SBS-32G1, please first backup the content on your cards, then delete the content and send them the address below so we may update the firmware on the cards. Your cards will be returned to you within two business days.

SHIPPING ADDRESS
Sony New Zealand Ltd.
5 The Warehouse Way
Akoranga Business Park
Northcote
Auckland
Attn: Clive Cannon

IMPORTANT: Please note that this firmware upgrade operation erases already recorded data on SxS-1 memory cards; therefore please make sure that data back-up is made BEFORE the cards are sent to Sony.

Sony shall not be responsible for any damage to, or loss of, recorded data. 

For additional information, please call Clive Cannon on (09) 488 6121.