New Zealand owners of the following VAIO products: VGCLM18G, VGCLM28G (panel PC) and VGPPRFE1 (port replicator) may be affected by an AC adaptor issue. There is a possibility that the inner insulation of the AC adaptor may fail during use, possibly resulting in an electrical short. An electrical short brings with it an electrical shock risk.

Customers who have purchased these products should visit Sonys regional service and support website to check if their particular product is affected. Customers of affected Personal Computers or port replicators should stop using the AC adaptor and phone Sony New Zealand on 0800SONYNZ to arrange for a free replacement AC adaptor.