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Simply by purchasing any one of the following VAIO notebooks you're not only be you get the peace of mind of a 3 year manufactures warranty but also enjoy the premium service that comes with membership to VAP or the 'VAIO Advantage Programme'.
Qualifying models:
By purchasing one of the models above you can automatically receive the added benefit that comes with knowing you're covered with a 3 year manufactures warranty. In addition these modes also qualify for membership to the VAIO VAP or VAIO Advantage programme that provides you with the very best service we have to offer. VAP benefits include: • Initial Notebook Preparation consisting• 3 Year Tech Support consisting • Priority workshop service consisting Initial Notebook Preparation consisting of: • Initial set-up of pre-installed operating system.• Data migration from old to new notebook. • Standard installation of Sony, Microsoft, Adobe, and antivirus software packages as supplied by Sony reseller at the time of sale. • Standard installation of Sony peripherals as supplied by the Sony reseller at the time of sale. • Configuration advice of internet and email. • Registration of Sony warranties and licenses on behalf of user. 3 Year Tech Support consisting of: • Sony Service free-phone support line 0800-14-VAIO or (0800-14-8246) (limited to 15 minutes per incident).• Walk-in (or send-in) support at Sony Service Centre (limited to 15 minutes per incident) • Remote access support (where applicable - limited to 15 minutes per incident) • Hardware support for equipment purchased from the Sony reseller • Software support for pre-installed operating system • Technical/Consultancy advice • Upgrade advice Priority workshop service consisting of: • Priority diagnosis service• Priority repair/resolution service (subject to parts availability) • Customers will receive automatic email and TXT updates of job progress. Live updates can be tracked on the Service Plus website • Written report after each workshop service • 30 day workshop support initial notebook preparation of goods purchased with VAIO Advantage Programme (restored to original configuration) Customers who purchase a VAP qualifying VAIO have three ways of accessing this service (over the phone Toll free 0800-14-VAIO or 0800-14-8246, by visiting Service Plus in Auckland or by sending their VAIO to our service centre in Auckland). Full terms and conditions can be found here. |
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