When shopping on www.sony.co.nz, if click and collect is available, the list of Sony Stores will be displayed when checking out. Your local store will contact you shortly after receiving your order to arrange a time to pick up.
When checking out on the delivery details page, a list of available Sony Stores and their addresses will be available. Choose Store Collection as your delivery method, then choose which store location to collect from in the drop down.
Collecting your shopping is easy. Simply bring into your Sony Store:
Please note: For security reasons, the credit card used to place the order must be presented at the time of collection and the name on the card must match the person collecting in store.
For security reasons, the person collecting in store must also be the owner of the credit card.
Sony Click and Collect is 100% free. One of the benefits of collecting in store is there are no shipping costs or card-to-calls for missed couriers, saving you money AND time.
No problem! Your Sony Store team can arrange to have your product delivered (fees may apply) and even professionally installed (costs depend on location). Don't forget to ask our trained staff about accessories and other items that can compliment your new purchase while you are in store.
Currently, we can accept credit card payments online. For instant finance options or lease agreements, please discuss with one of our Sony Team members in store.
When discussing your collection with our Sony Team, feel free to discuss size of the product and required size of transport (eg: trailer or van).
On the rare occasion where your shopping is not able to be collected, due to out of stock or our store has missed a shipment, we can offer an alternative or order one in for you. You can also cancel your order for a full refund. When shopping online, if an item is out of stock, your entire order will be shipped to your delivery address. Our stores can discuss with you after receiving your order and can advise.
If at any time you change your mind or want to cancel, please contact the store you were intending on collecting from.
During business hours, please call our contact centre on 0800 7669 69 for assistance. If you are lost and cannot find the store to collect from, please contact your nearest Sony Store above.